Last updated: [February 16, 2023]
What Categories of Personal Information Do We Collect, and How Do We Obtain the Personal Information?
We may collect certain information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a consumer or household (“Personal Information”).
Data that has been de-identified or aggregated so that it cannot reasonably be linked to you is not Personal Information, and we may use that data for any purpose. When we maintain and use de-identified data, we do not attempt to re-identify the data unless you have given us consent to maintain and use the data in identifiable form.
We may collect the following types of information:
What is Our Business or Commercial Purpose for Collecting Your Personal Information, and With Whom Do We Share Your Personal Information?
We may use or share your Personal Information as follows:
In addition, where consistent with appropriate laws and regulations, we may disclose Personal Information if such disclosure is:
We take reasonable steps to ensure that service providers to whom we share your Personal Information are contractually obligated to keep the personal information that we provide to them confidential and to use such information only as we permit.
Data Retention. We store the information we collect about you for as long as is necessary for the business or commercial purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
No Sale or Sharing of Personal Information
In the preceding 12 months, we have not sold or shared, as that term is defined in the California Consumer Privacy Act, any Personal Information to non-affiliated third parties without your consent. We also have no actual knowledge of selling or haring the Personal Information of minors under 16 years of age to non-affiliated third parties without affirmative consent.
Use and Disclosure of Sensitive Information
We do not use or disclose sensitive personal information, as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act, for purposes other than those specified in Section 7027(m) of the California Privacy Rights Act regulations.
Information about Advertising and Analytics Services
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and all marketing offers. Learn more about website cookies at allaboutcookies.org.
Some browsers have a “Do Not Track” feature that lets you send a request to websites to not track your online activities. We, like many other retailers, do not honor those requests unless required under applicable law.
EU and UK Data Subjects
FragranceOutlet is based in the United States. If you are accessing our website or services from outside of the U.S., please be aware that information collected through the services may be transferred to, processed, stored, or used in the U.S. The EU’s General Data Protection Regulation and the UK Data Protection Act and UK General Data Protection Regulation provide EU and UK data subjects with the additional rights described below.
Legal Basis for Processing. When we process your personal information, we will only do so when:
Data Subject Requests. Individuals located in the EU or UK have the right to access personal information we hold about you and to ask that your personal information be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please send an email message to privacy@FragranceOutlet.com or call our customer service representatives at 1(888)-919-6613. Please note that there are certain exemptions and restrictions of these rights under applicable privacy regulations that enable personal data to be retained, processed or withheld from access, and we will inform you of these exemptions and restrictions, if applicable.
International Data Transfers. We offer EU and UK Model Clauses, also known as Standard Contractual Clauses, to meet the adequacy and security requirements for our customers that operate in the European Union and the United Kingdom, and make transfers of Personal Data from those jurisdictions to the United States and other countries that lack adequacy determinations. Please contact us as detailed in the “Contact Us” section below for more information.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Children Under the Age of 16
We do not knowingly collect Personal Information from individuals under the age of 16, unless the Personal Information is submitted by a provider for use of our services and with parental consent. Our website is not intended for anyone under the age of 16, and no one under the age of 16 may provide information on this website.
We maintain administrative, technical and physical safeguards designed to protect your Personal Information. While no company can guarantee your Personal Information will not be accessible by unauthorized individuals, we use controls that are consistent with industry standard retail practices in an attempt to mitigate such risks in today's online environment.
Customer Privacy Rights
We provide our customers with specific rights regarding their Personal Information. This section describes the rights that we provide and explains how to exercise those rights. We will not discriminate against you for exercising any of the privacy rights below.
Right to Know About Personal Information Collected, Used, or Disclosed
You have the right to request that we disclose certain information to you about our collection, use and disclosure of your Personal Information over the past 12 months. Once we receive your request and verify your identity, we can disclose to you: (1) the categories of Personal Information we collected about you; (2) the categories of sources for the Personal Information; (3) our business or commercial purpose for collecting or disclosing that Personal Information; (4) the categories of third parties with whom we shared that Personal Information; and (5) the specific pieces of Personal Information we collected about you in the preceding 12 months.
Right to Delete Personal Information Collected or Maintained
You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your request and verify your identity, we will permanently delete your Personal Information from our records, unless a legal exception to deletion applies. In our response to your request to delete, we will specify the manner in which we have deleted your Personal Information or, if we must deny your deletion request, the basis for this refusal.
Right to Correction of Personal Information
You have the right to request that we correct inaccurate Personal Information that we maintain about you.
To submit a request for the above privacy rights, please:
Authorizing an Agent
You may designate an authorized agent to submit your consumer request on your behalf, so long the authorized agent has your written permission to do so and you have taken steps to verify your identity directly with us.
Verifying Your Request
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify your identity or authority to make the request.
To verify your identity, we ask that you provide us with the following information when you submit your request: (1) first name, (2) last name, and (3) phone number or email. We will use the above information to verify your identity. We will require additional information to verify your identity and fulfill your request depending on your type of request or the information requested by you.
You may appeal a decision by us to decline to take action regarding your request. To do so, please send an email message to email@example.com within seven days of receiving notice from us that your request has been declined. We will respond regarding any additional action taken within the legally appropriate time.
Financial Incentives and Non-Discrimination
We may offer you financial incentives, as defined by the California Consumer Privacy Act, when you enroll in Dollars & Scents. Dollars & Scents is a loyalty program in which participants are awarded points for every dollar spent; these points are redeemable against future purchases. For details of our current Dollars & Scents and its terms, including how to opt-in or opt-out of the program, as well as the benefits of the program, please refer to https://www.fragranceoutlet.com/pages/reward-page. Participation in our rewards program is optional, and you can opt-out of the program (i.e., terminate participation and forgo the incentives) by following the instructions in the program’s descriptions and terms. Solely for purposes of complying with the California Consumer Privacy Act, we estimate that the value of a consumer’s data related to Dollars & Scents to be, on average, [$0.26] per program member. We have calculated the value of a consumer’s data. We have calculated the value of a consumer’s data by taking the revenue and subtracting the customer acquisition costs.
California Shine the Light Law
Under California Civil Code sections 1798.83-1798.84, California residents may request the names and addresses of affiliated companies and categories of Personal Information we share for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at 1(888)-919-6613.
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Performance: These cookies collect information about your browsing behavior and how you engage and interact with our services. These cookies allow us to enhance the performance of the website and enhance the user experience. For example, we may use these cookies to determine if you have interacted with a certain page.
Analytics: We use these cookies to help us understand and improve our services. For example, we may use these cookies to learn more about which products you purchase and which features are the most popular with our users and where we may need to make improvements.
Advertising: We and our advertising partners use these cookies to deliver adverting targeted to your interests, deliver customized campaigns, and to track the efficiency of our advertising campaigns, both on our services and on other websites and mobile applications. For example, we may deliver customized campaigns in partnership with Facebook and Google, and we may use services to deliver tailored promotions to you.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you participate in our Alerts program, or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, and phone number and any other information you choose to provide.
Use of Information
Sharing of Information
We may share information as follows: with service providers that perform services for us, including e-mail and mobile marketing, analytics, web hosting, and data enhancement.
By providing your email address and mobile telephone number you hereby consent and agree to: (a) receive reoccurring Alerts to the mobile telephone number that you provide when you sign up for the Services or any other number that you designate you, and (b) consent to receive promotional and other informational emails. Your consent to receive Alerts, including promotional messages, is not required to make a purchase.
Your Comments and Concerns
We reserve the right to amend this privacy notice at our discretion and at any time. When we make material changes to this privacy notice, we will notify you by email or through a notice on our website homepage.
Re: Privacy Compliance Officer
2650 SW 145th Ave, Miramar, Florida 33027
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